Frank joined the Ombudsman team in June 2016 after working almost nine years with the Arizona Department of Economic Security (DES).  During his time at DES, Frank worked in the Rehabilitation Services Administration (RSA), the Office of Procurement (OP), and most recently with the Division of Developmental Disabilities (DDD).  Frank brings a wealth of knowledge including contracting, procurement, and DES services to the team.  Frank completed the New Ombudsman Training prescribed by the United States Ombudsman Association (USOA), and is certified as an Investigator/Inspector by the Council on Licensure, Enforcement and Regulation (CLEAR).  Frank is also certified in Arizona State Public Procurement (CASPP).  Frank has resided in Arizona over 40 years, and is a graduate of Northern Arizona University.