We make government more responsive to the people of Arizona.

The role of the Ombudsman Office is to help people who are having a problem with an Arizona state agency, or who have a public records or open meeting law dispute with a state or local agency. We are an independent, apolitical agency that works directly for the State Legislature.

What We Do / Our Role

If you feel a state agency has treated you unfairly, or if you have disputes regarding public records or open meeting laws, you can turn to the Ombudsman – Citizens’ Aide.

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Filing a Complaint?

We offer objectivity to citizens when they think Arizona government has treated them unfairly. Read on to learn how we can help.

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Helpful Resources

Commonly requested web links, phone numbers and answers to frequently asked questions

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Ombudsman Law

The statutes and rules that apply to the Ombudsman Office are based in Arizona state law, as are the rules for open meetings and public records.

Arizona Title 41 Article 5

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News and Announcements

The Public Record – Spring 2018 Public Access Newsletter

In our spring newsletter, we discuss our most recent public report regarding the Department of Child Safety, HOAs and the open meeting law, and recent public access legislation.

June 13th, 2018|

OCA Report of Investigation (Case #1701644) and Cover Letter — Department of Child Safety

OCA report of investigation (Case #1701644) concerning the Department of Child Safety is now available.

May 3rd, 2018|

2017 Ombudsman Fiscal Year Report

The Arizona Ombudsman Citizens’ Aide Office’s Annual Report to the Arizona Legislature is now available. This report covers July 2016 through July 2017.

January 2nd, 2018|