Frequent Referrals

• Arizona Department of Corrections, Rehabilitation & Reentry – How to file a complaint
• Arizona Department of Corrections, Rehabilitation & Reentry – Internal inmate complaint procedure
• Inmate Family and Friends Liaison – for questions or concerns regarding an incarcerated friend or family member (866) 333-2039 IFFLiaison@azcorrections.gov
• Hawaii and Alaska Inmate Complaints –  Corrections Corp of America P.O. Box 2667 Florence, AZ 85232
• California inmates housed in Florence, Arizona:  www.cdcr.ca.gov

Frequently Asked Questions

Can the Arizona Ombudsman Citizens’ Aide take my complaint if I am an inmate?

If you are an inmate of the Arizona Department of Corrections, Rehabilitation & Reentry, state law says we cannot take your complaint. If you are a federal, city, or county inmate, we can take complaints from you about subjects within our jurisdiction.

Can the Arizona Ombudsman Citizens’ Aide take my complaint on behalf of an inmate?

If you contact us on behalf of an inmate of the Arizona Department of Corrections, Rehabilitation & Reentry, state law says we cannot take your complaint. If you contact us on behalf of a federal, city, or county inmate, we can take complaints from you about subjects within our jurisdiction as long as you have a power of attorney for the inmate.

Who can I contact for assistance if my relative is an inmate in an Arizona State Prison facility?

As a family or friend of an inmate you can contact the Arizona Department of Corrections, Rehabilitation & Reentry Constituent Services Office/Inmate Family and Friends Liaison – (866) 333-2039; 602-364-3945, or email them at: IFFLiaison@azcorrections.gov.