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Arizona ombudsman

We make government more responsive to the people of Arizona

The Arizona ombudsman office serves as an independent and impartial intermediary to investigate and address complaints or concerns raised by individuals regarding a state government organization or institution.

Services of the Arizona Ombudsman Office

Acts of State Agencies

We examine the administrative acts of most state agencies.

Administrative Acts of Most State Agencies

We work with impacted individuals to ensure that the agency is fairly complying with the law.

Public Access

Arizona law provides public access to public records laws and open meetings.

Public Records and Open Meetings

The Ombudsman office provides scheduled training courses on Open Meeting Law and Public Records Law.

Child Safety (DCS)

The State of Arizona Ombudsman-Citizens’ Aide Office has access to all DCS records, with few exceptions.

Do you have a dispute with DCS?

After trying to resolve your dispute with DCS, you are unsuccessful, contact the State of Arizona Ombudsman-Citizens’ Aide.

Education ESAs

Empowerment Scholarship Accounts from the Arizona Department of Education provide options for Families.

Empowerment Scholarship Accounts (ESA)

Students may use their ESA funds for expenses such as educational services, providers, curriculum, and expenses.

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ARIZONA ACHIEVES STATEHOOD
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AZOCA ESTABLISHED as an independent agent of the Arizona Legislature
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AVERAGE COMPLAINTS PER MONTH
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REPORTS ISSUED THIS YEAR

News and Announcements

2024 Ombudsman Fiscal Year Report

December 30th, 2024|

The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2023 through June 30, 2024. The report includes information about our office, anonymous survey results,

2023 Ombudsman Fiscal Year Report

December 30th, 2023|

The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2022 through June 30, 2023. The report includes information about our office, anonymous survey results,

If you are looking to file a complaint:

If you feel you have been treated unfairly by a state administrator, or if you find yourself in a disagreement or dispute with a state agency, department, board or commission, or if you have disputes with local government agencies regarding public access laws, you can file a complaint here on our website.

Our office will follow up with you.

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